Essential duties and responsibilities include, but are not limited to the following:

• Manage a diverse portfolio of buying customers, ensuring consistent in-person engagement and growth.

• Grow future sales by setting up sales budget, sales forecast and building the opportunity pipeline.

• Identify and pursue new brands and clients through varied sources (website, UL Prospector, and others).

• Prepare timely opportunity pipeline, call reports, sample requests and regular follow-up with clients.

• Develop key account plans and strengthen customer contacts at all levels in purchasing, R&D and marketing departments.

• Conduct existing and new customer prospecting to identify and secure new business opportunities with decision makers and influencers.

• Build and maintain strong relationships with R&D, Procurement, and decision-makers at customer organizations.

• Develop and execute territory plans that balance short-term wins with long-term growth.

• Drive consultative, value-based sales conversations.

• Provide technical presentations to customer R&D and Product Development teams.

• Collaborate with internal teams (R&D, Marketing, Sustainability, Supply Chain) to deliver solutions.

• Provide technical support on formulations, applications, and regulatory compliance.

• Maintain accurate CRM records to enter customer call reports, opportunities and requests as well as to review sales growth & order patterns.

• Represent Inolex at industry events, tradeshows, and technical seminars.

• Support special projects and additional business needs as required.

Required Skills/Abilities:

• Strong communication and relationship-building skills.
• Ability to prospect effectively and convert leads into opportunities.
• Organized and detail-oriented with excellent time management skills.
• Analytical thinking to interpret data and identify growth opportunities.
• Proficiency in Microsoft Office Suite and CRM systems.
• Ability to work independently and collaboratively across functions.
• Problem-solving mindset with a proactive approach.
• Comfortable giving presentations to small and large audiences.

Education and Experience:

• Bachelor’s degree in chemistry, Biochemistry, Chemical Engineering, or related science field.
• Minimum 2 years’ sales experience and at least 5 years in the personal care industry.
• Familiarity with consultative selling methodologies.
• Solid understanding of personal care ingredients, formulation, and market dynamics.
• Prior formulation experience or ability to troubleshoot is a strong plus.
• Active in relevant industry associations.
• Passion for joining an innovative, sustainable ingredient manufacturer!

Physical Requirements:

• Ability to work remotely and travel to customers and on-site company meetings.
• This role will be subject to approximately 40-50% travel.