Technical Sales
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- Contacts prospective and current customers to solicit sales of company products and services.
- Receives customer inquiries and performs follow up procedures to include providing price quotes, new product information, and receiving feedback regarding company products and services.
- Follows up with sales leads generated through incoming calls, advertising campaigns, and other promotional efforts.
- Travels to customer locations to present company products, services, and pricing information in a professional manner.
- Applies technical knowledge of company products and services to best meet customer needs.
- Maintains appropriate records for the development of sales forecasts for each customer.
- Submits appropriate paperwork to management such as expense reports and call reports in accordance with training procedures.
- Understands and supports company sales policies and procedures to provide proper and effective service to all customers, and to foster the development of long-term business relationships.
- Assists and resolves customer complaints in a timely manner, notifies management of problems, and suggests corrective actions.
- Collects and reports competitive information to management.
- Attends training activities and trade shows on behalf of the company to present information regarding company products and services.
- Other duties may be assigned.