Technical Shift Support

Salary: RM 2,200 – RM 2,700 per month

Responsibilities:-

- Supporting on rotating shift basis.

- Setup, install and troubleshoot IT hardware and software.

- Work with vendor for new IT hardware arrival, collection and installation.

- Setup network configuration for all new machines, tester and handler at production.

- Change network VLAN, register DNS for all IT equipment and machines in production.

- Antivirus installation & configuration on production testers.

- Meeting room setup and support, including projector, Audio Visual (AV) conference equipment.

- To have a shift pass-down for past 12 hours incidents to next onsite shift-support IT personnel with detail problem statement, root cause and resolutions shared.

- Ad-hoc event support.

- Inventory control and asset management for hardware and software.

- Provide assistance on other IT matters as and when requested.

Requirements:-

- Certificate/Diploma in Computer Science/ Information System.

- 1 years working experience in support factory production environment would be add advantage.

- Good knowledge in basic configuration about TCP/IP networking (LAN/WAN).

- Possess good hardware and software assembly, upgrades, repairs, troubleshooting and resolution skills.

- Able to troubleshoot PCs and laptops that runs under various version of Windows OS.

- Performing tests and evaluations on new software and hardware.

- Able to work independently

- Must be team player.