Technical Solution Engineer (Salesforce)

Shape the future of Connected Care with Telstra Health

At Telstra Health, we're shaping the future of healthcare through connected solutions that make care safer, faster and more seamless.

From digital health platforms to trusted social support programs like 1800RESPECT, the Leaving Violence Program and the National Cancer Screening Register, our work helps improve lives at scale.

About the Role

As a Technical Solution Engineer, you’ll bring deep Salesforce expertise into the sales process, helping healthcare customers understand how our technology can solve their challenges and improve connected care.

Our products are built on Salesforce as Managed Package solutions, making deep, hands-on Salesforce platform expertise essential. You’ll use this knowledge to design technically sound solutions, work effectively within the platform and confidently guide customers on what’s possible.

Working alongside our Sales team, you’ll lead technical discovery, shape solutions and bring them to life through demonstrations, prototypes and customer presentations.

What You'll Be Doing

• Lead technical discovery to understand customer needs, challenges and requirements.
• Shape solutions within our Salesforce-based Managed Package products.
• Create and deliver tailored demonstrations, prototypes and proofs of concept.
• Translate complex customer requirements into practical Salesforce solutions.
• Work with Sales and specialist teams to shape opportunities, estimates and implementation scope.
• Contribute technical expertise to tenders, proposals and customer presentations.
• Build trusted relationships with technical, senior and partner stakeholders.
• Create reusable demos and solution assets that strengthen our Salesforce capability.
• Represent Telstra Health at customer engagements, executive briefings and industry events.
• Share your technical expertise and support capability across the Solution Engineering team.

About You

• Deep Salesforce experience and expertise is essential, with strong hands-on knowledge of the Salesforce platform.
• Experience working with Salesforce Managed Packages and understanding how solutions are configured and extended within the Salesforce ecosystem.
• Experience in Salesforce solution engineering, technical pre-sales, solution consulting or a similar customer-facing technical role.
• Strong technical discovery and solution design skills within complex Salesforce environments.
• Hands-on experience creating demonstrations, prototypes or proofs of concept.
• Able to translate complex customer requirements into practical technical solutions and clear customer outcomes.
• Confident engaging both technical and senior stakeholders.
• Comfortable working across Sales, Product, Technology and specialist teams to bring solutions together.
• Salesforce Health Cloud experience would be highly regarded.
• Healthcare, health technology or another complex industry would be advantageous.

About Us

We’re a hybrid workplace, with regular time together in your local Telstra Health office in line with your team’s agreed ways of working. Outside of this, we support flexibility in how you work.

You’ll work alongside people who care deeply about the services we provide, with opportunities to learn, grow and build your career at Telstra Health.

Perks & Benefits

• Free Telstra mobile & plan for eligible employees
• 30% off eligible Telstra home internet
• 16 weeks paid gender-equal parental leave + additional leave options
• Flexible working, career breaks & ongoing learning opportunities
• Free 24/7 professional wellbeing support for you & your family
• Employee rewards with discounts & cashback across shopping, travel, entertainment & more
• Novated Leasing and Salary Sacrifice Options

We welcome applications from candidates across Australia with valid Australian working rights and value diverse perspectives from people of all backgrounds, cultures, abilities, genders and experiences.

As a Circle Back Initiative Employer, we're committed to responding to every applicant.

Ready to make a meaningful impact? Apply today and learn more about how Telstra Health is improving lives through digitally-enabled care.