Technical Solutions Engineer
Summary
Own end-to-end onboarding of clients and trading counterparties, integrating APIs, FIX connectivity, and configuring trading systems to ensure smooth production deployment.
You will own the end-to-end onboarding of clients and trading counterparties from kickoff through production deployment, lead technical integrations involving APIs, FIX connectivity, and platform configuration, and partner with Sales, Account Management, and Engineering to deliver implementations on schedule. You will manage onboarding timelines, track milestones, configure and validate client environments across modular trading and portfolio systems, troubleshoot integration issues, and develop documentation and best practices.
Responsibilities
- Own the end-to-end onboarding process for clients and trading counterparties, from kickoff through successful production deployment
- Lead technical integrations involving APIs, FIX connectivity, and platform configuration
- Partner with Sales, Account Management, Engineering, and external stakeholders to deliver implementations on schedule
- Manage onboarding timelines, track milestones, and communicate progress to internal and external stakeholders
- Configure and validate client environments across modular trading and portfolio systems
- Troubleshoot integration issues and coordinate resolution with internal engineering teams
- Develop and maintain onboarding documentation and integration best practices
Requirements
- 3+ years of experience in client onboarding or implementation within capital markets or financial technology
- Strong client-facing communication skills with the ability to lead stakeholders through structured implementation processes
- Experience working with institutional trading systems, market connectivity, or financial infrastructure
- Working knowledge of SQL and command line environments
- Familiarity with configuration management, source control, and basic scripting (Python preferred)
- Exposure to FIX protocol, REST APIs, and JSON-based integrations
- Strong organizational skills and ability to manage multiple concurrent implementations
Benefits
- Retirement plan contributions
- Unlimited vacation with a PTO bonus for qualifying time off
- Bonus and stock ownership
- Medical, dental, and vision insurance
- Paid parental leave for 20 weeks after 1 year of service
- Global offsites and team outings
- One-time at-home office set-up stipend
- Monthly wellness credit
- In-office lunch credit
- Annual donation matching
- In-office perks including catered lunches, snacks, and drinks