Technical Support
We are looking for a Technical Support to provide hands-on technical support, PC deployment, hardware/software troubleshooting, and IT asset management. The role will also handle equipment installation, configuration, asset updates, and basic maintenance activities.
Key Responsibilities:
Provide Level 1 technical support for hardware, software, and user-related concerns.
Perform PC/laptop setup, installation, configuration, and troubleshooting.
Install and configure OS, drivers, applications, and standard images.
Handle IT asset inventory, tagging, deployment, and asset updates.
Perform hardware upgrades and parts replacement, including memory and HDD.
Coordinate warranty claims, RMA, parts delivery, and pullout.
Assist with asset refresh, decommissioning, and proper equipment disposal.
Prepare service schedules, inventory updates, and technical reports.
Qualifications:
Graduate of IT, Computer Science, or related course.
With experience in IT/Technical Support, Desktop Support, or Asset Management.
Knowledgeable in hardware/software troubleshooting, OS installation, and PC deployment.
Good communication and documentation skills.
Willing to work on-site and perform hands-on technical support activities.
Click "Apply Now!"