Technical Support - AD

Position: Technical Support – B2B

What You’ll Do:

• Log into Linux servers and read logs to find and report problems.
  

• Check and troubleshoot applications running in Docker or Kubernetes containers.
  

• Look at database data to spot issues or unusual activity.
  

• Monitor server performance, notice slowdowns or problems, and take first steps to fix them.
  

• Review API calls and logs to make sure systems are talking to each other correctly.
  

• Understand how the platform works so you can support our B2B clients effectively.
  

What We’re Looking For:

• Experience with Linux systems, containers, and databases.
  

• Ability to identify problems and report them clearly.
  

• Good analytical skills and attention to detail.
  

• Comfortable communicating with both clients and internal teams.
  

• Proactive, reliable, and a team player.
  

What You’ll Get:

• A friendly and supportive work environment.
  

• Opportunities to learn new technologies and grow your skills.
  

• Guidance and support from experienced team members.
  

• Flexible working options and varied day-to-day challenges.