Technical Support Advisor (Shifts)

Salary: £26,927 - 26,927 per year Requirements: Excellent customer service skills and a customer-first attitude Experience in a customer service or technical support role Ability to collate and interpret data from various sources Ability to assess faults, prioritise, respond, and escalate appropriately A proven track record in a Network Operations Centre, IT, or ISP support environment is an advantage Experience with monitoring tools and protocols such as ICMP and SNMP is an advantage Strong ne…