Technical Support Agent - Camera, Voice & Browser Assistance (English - Temporary )
Posted
Intelcia Portugal Technical Support Agent - Camera, Voice & Browser Assistance (English - Temporary )
Description
At Intelcia, a successful global player for 20 years, we ensure the conditions to attract, welcome and develop talent in a culture of membership, positive, and inspiring continuous progress!
Are you passionate about helping others and solving technical challenges with agility and precision?
Join our fast-growing outsourcing and technology team, supporting candidates applying for EU roles who complete their assessments on a dedicated online platform.
What You’ll Do
• Provide technical assistance via WhatsApp and voice calls in English.
• Help users troubleshoot and configure cameras, voice settings, and browsers.
• Guide candidates through technical issues during their online testing process.
• Diagnose and resolve errors quickly and effectively, ensuring a smooth user experience.
• Document recurring issues and contribute to continuous process improvement.
What We’re Looking For
• Fluent or bilingual English speaker (spoken and written).
• Excellent communication skills and a solution-focused mindset.
• Strong technical aptitude and the ability to navigate web tools and configurations.
• Agility and precision in diagnosing and resolving issues.
• Previous experience in technical support or customer service is a plus.
What We Offer
• A young, dynamic and informal environment that values innovation and personal growth.
• Opportunity to work in a fast-paced international project with real impact.
• Ongoing training and development to strengthen your technical and communication skills.
• Payment of 500€ (gross value)
Temporary, for 10 days
Send your CV to ---@--- reference : AG_English
#Intelcia #ProudtobeIN #WeDreamWeCareWeDo #BeGreatTogether
The personal data received is analysed in accordance with the General Data Protection Regulation (GDPR) and is used exclusively for the recruitment and selection process.
Are you passionate about helping others and solving technical challenges with agility and precision?
Join our fast-growing outsourcing and technology team, supporting candidates applying for EU roles who complete their assessments on a dedicated online platform.
What You’ll Do
• Provide technical assistance via WhatsApp and voice calls in English.
• Help users troubleshoot and configure cameras, voice settings, and browsers.
• Guide candidates through technical issues during their online testing process.
• Diagnose and resolve errors quickly and effectively, ensuring a smooth user experience.
• Document recurring issues and contribute to continuous process improvement.
What We’re Looking For
• Fluent or bilingual English speaker (spoken and written).
• Excellent communication skills and a solution-focused mindset.
• Strong technical aptitude and the ability to navigate web tools and configurations.
• Agility and precision in diagnosing and resolving issues.
• Previous experience in technical support or customer service is a plus.
What We Offer
• A young, dynamic and informal environment that values innovation and personal growth.
• Opportunity to work in a fast-paced international project with real impact.
• Ongoing training and development to strengthen your technical and communication skills.
• Payment of 500€ (gross value)
Temporary, for 10 days
Send your CV to ---@--- reference : AG_English
#Intelcia #ProudtobeIN #WeDreamWeCareWeDo #BeGreatTogether
The personal data received is analysed in accordance with the General Data Protection Regulation (GDPR) and is used exclusively for the recruitment and selection process.