Technical Support Analyst

This role is responsible for deployment, maintenance, and technical support of desktops, laptops, servers, client devices, switches, AP’s, printers, specialty equipment, digital signage, security, access control, cameras and other ancillary IT/OT systems. This role will work closely with business users, site staff, and IT / OT teammates. Typical Duties: - Field incoming help requests from end users in a courteous and professional manner - Record, track, and document the problem-solving process …