Technical Support Analyst II

This is an hourly position in Manteno, IL. Serving as a direct point of contact for end user technical support. The role and responsibility will include hardware installation, configuration, maintenance, and troubleshooting of the organization's computer systems, servers, and network infrastructure. This role ensures the reliability, security, and performance of IT systems that support daily business operations, including managing user accounts and access permissions, monitoring system health, applying software updates and patches, and maintaining backup and disaster recovery procedures. The Systems Administrator works closely with other departments to support hardware and software needs, resolve technical issues, and ensure that systems remain compliant with organizational standards and security policies. This position requires strong problem-solving skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.