Technical Support Assistant (F/T 37.5h)

Supporting the Technical Support team, you will ensure the customer journey is seamless and that customers are adequately assisted with any technical problems with their fitness equipment. This role will ensure that all processes are followed and after-sales technical support queries, returns, installations and repairs are managed swiftly and professionally. You will also support with team performance, maintaining team vision and inspire the Technical Support team. Delivering a speedy turnaroun…