Technical Support Consultant

About The Role:

• Able to analyze, plan, design, install and maintain PC hardware and software as well as provide technical information and assistance to customers.
• An ideal candidate will have advanced level skill at supporting Microsoft Windows XP and Windows 7 operating systems; advanced level skill at supporting Microsoft Office 2003 and above; a working level knowledge of standard networking services such as DHCP, DNS, Active Directory and print servers; Understanding of basic security principles; Ability to support users both on site and remotely; Ability to perform hardware upgrades (disk, memory, network, video, etc.); Ability to physically move workstations and monitors; Ability to adapt to constantly changing workload with multiple levels of priority; Ability to complete assigned projects independently and within a team environment.