Technical Support Desk Officer

Salary: RM 2,100 – RM 2,500 per month

Job Summary

We are looking for an Onsite IT Support Officer to provide hands-on technical support and troubleshooting for computers, laptops, printers, networking devices, and software to ensure smooth daily IT operations.

Job Responsibilities

• Provide onsite troubleshooting and support for hardware, software, printers, laptops, and peripherals.

• Diagnose and resolve basic IT and network connectivity issues.

• Install, configure, and maintain Windows OS, applications, drivers, and updates.

• Respond to IT service requests and incidents within agreed SLA.

• Perform preventive maintenance and basic health checks on IT equipment.

• Maintain service reports, repair logs, and asset records.

Job Requirements

• Hands-on experience in IT support or troubleshooting is preferred.

• Basic knowledge of Windows OS, Microsoft Office, LAN/Wi-Fi, and antivirus tools.

• Good problem-solving and communication skills.

• Able to work independently and in a fast-paced environment.

• Willing to work on a 24/7 shift basis.

Working Hours

• 24/7 shift

• 4 working days / 3 off days

Remuneration

• Basic: Up to RM2,500

• Standby Allowance: Applicable (Fixed amount)

• OT Allowance: If applicable

Working Location

• Jalan Kia Peng, Kuala Lumpur