Technical Support Engineer

Key Objectives of the Role * Ensure that all prebuilt / preconfigured solutions / systems and hardware is configured and setup in line with Manufacturer, IT and Cyber best practices * Provide responsive, hands-on support for our field-based engineers, systems and customers * Commissioning support for our professional services team * Maintain documentation for processes, systems, assets, and credentials * Play a key role in transitioning legacy systems to new solutions Overall Purpose of the Rol…