Technical Support Engineer

As our new Technical Support Engineer, you'll play an important role in keeping our customers' operations running by repairing, maintaining and supporting Cromwell's industrial vending and inventory management solutions at customer sites across the UK. You'll diagnose faults, complete repairs and preventative maintenance, and work to achieve a high-quality, first-time resolution wherever possible.

Reporting to the Technical Support Manager, this is a hands-on, field-based role that combines technical problem-solving with customer service. You'll have the autonomy to manage your workload while being supported by an experienced technical team, with full training and shadowing provided to help you develop your knowledge of our solutions. If you're mechanically minded, enjoy solving problems and like the variety of working across different customer environments, we'd love to hear...