Technical Support Engineer, CSU

What you will be doing
As a key part of the Customer Service Industry Division team, you'll create impact by Providing expert technical engineering support that strengthens customer relationships and ensures Grundfos industrial pump solutions perform at their best across the APAC region..

Your main responsibilities include:

Provide timely technical drawing support and product engineering assistance for customers in Japan and the broader APAC territory
Review and create product configurations, technical drawings, and specifications for industrial pump applications
Collaborate with sales teams and customers to resolve complex technical inquiries and ensure correct product selection
Support cross-functional teams by translating customer requirements into actionable engineering documentation
Maintain and update technical product data, ensuring accuracy and compliance with regional standards
Identify opportunities to improve response times and streamline technical support processes