Technical Support Engineer
Description
Salary: ฿30,000 – ฿45,000 per month
About the role
Lead system setup, integration, testing, and commissioning while solving complex technical challenges and supporting fellow engineers. Work on hotel networks, servers, and integrated technology systems, taking ownership of technical delivery from configuration to handover.
Key responsibilities
Develop system configurations and implementation plans
Lead setup, integration, testing, and commissioning
Diagnose and resolve complex issues across networks and connected systems
Review as-built documentation, backups, and handover packages
Coach engineers and review technical work to ensure quality
Requirements
3–5 years of experience in networking, systems engineering, or system integration
Bachelor's degree or higher vocational diploma in a relevant field
Strong knowledge of routing, switching, Wi-Fi, and servers
Experience with system integration, test scripts, commissioning, and technical documentation
Ability to use network analysis tools and investigate root causes
Able to work independently, communicate clearly, and follow issues through to resolution
Good English for vendor escalations and technical documentation
Experience in hospitality or with a systems integrator is an advantage
About us
Hellopine is a hospitality-focused IT systems integrator that delivers solutions from direction and design through build and support. We value customer centricity, accountability, respect, and excellence.
