Technical Support Engineer
Project description
Applying to the position, you may join one of the most respected and fastest growing institutional investors in the world. Our client is a professional investment management organization that globally invests the funds to ensure long-term sustainability. The company invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments. Client attracts and selects high-calibre individuals from top-tier institutions around the globe. Join our team and look forward to: • Diverse and inspiring colleagues and approachable leaders • Stimulating work in a fast-paced, intellectually challenging environment • Accelerated exposure and responsibility • Global career development opportunities • Being motivated every day by important social purpose and unshakable principles • A deeply rooted culture of Integrity, Partnership and High Performance If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here's an opportunity.
Responsibilities
- Technical support role for the platform:
- Deal with L1/L2 tickets
- Escalate to L3 in case of a need
- Collaborate with different stakeholders
- Investigate and provide comprehensive details for quick resolution
SKILLS
Must have
- Git (GitHub)
- Linux administration and troubleshooting skills
- Zabbix monitoring platform
- ITIL - incident and change management (ServiceNow)
Nice to have
• Python (basic-intermediate) • Artifactory • Atlassian tools (Jira, Wiki) - both as user and as administrator • Terraform • Scripting languages (bash, PowerShell) • IBM developer platforms (DataStage, UrbanCode, WebMQ)