Technical Support Engineer

Role & responsibilities

- Troubleshoot and resolve technical issues related to hardware, software, networking, and system integration.
- Identify and resolve technical problems where work is stuck or requires specialized expertise.
- Conduct site visits and technical site assess project requirements .
- Meet clients to understand their technical requirements and discuss solutions.
- Prepare site survey reports, technical observations.
- Support project planning, system configuration, testing, and commissioning as required.
- Coordinate with internal teams, clients, and vendors to ensure timely resolution of technical issues.
- Use basic IT knowlage , and technical tasks.
- Maintain technical documentation and provide regular updates to the reporting manager.

Preferred candidate profile

- A hands-on technical professional with a solution-oriented approach.
- Comfortable handling technical challenges, site assessments, and client interactions.
- Basic coding knowledge is sufficient; advanced software development skills are not mandatory.
- Proactive, responsible, and capable of supporting multiple technical activities.