Technical Support Engineer

Job Description:

• To support and assist the technical service manager for workshops and documentation.
• Responsible for the NetSuite software, and inventory maintenance and follow standard procedures to escalate unresolved issues.

Job Responsibilities:

• In charge of workshop inventory of spare parts and consumables.
• In charge of requesting workshop needs like tools, consumables, and others.
• Perform the shipboard required documents for shipyard anchorage and dry-docking repairs.
• To assist and prepare maintenance personnel for encoding work done service report /workshop.
• Will handle Netsuite software for requesting workshop needs and workshop inventory.
• Conducting the ToolBox meeting workshop
• Monitoring activity work schedule
• Checking and monitoring Job Orders
• Execution of accurate accomplishment report based on Job Orders
• Coordinate with the mechanical maintenance officer for major equipment breakdowns
• Respond to a query via Email & Phone
• Perform other duties assigned by the technical service manager.

Qualifications:

• Graduate of Bachelors Degree in Mechanical Engineering Licensed Mechanical Engineer is required
• At least 2-3 years of experience in Logistics
• Proficient in Microsoft Office MS Excel, Word, Outlook, and PowerPoint and familiar with NetSuite.
• Exceptional verbal and written communication and presentation skills.
• Ability to work well under pressure