Technical Support Engineer
Salary: Rp 5.000.000 – Rp 5.700.000 per month
Aptavis is seeking a reliable and responsive Technical Support professional to handle system installations for clients while supporting the company's internal IT operations. This position will work on a hybrid basis with visits to various clients in Jabodetabek.
Key responsibilities
Perform installation, configuration, and maintenance of devices and IT systems at client locations and within the company
Provide technical support (hardware, software, and networking) to internal employees and clients
Handle troubleshooting quickly, both on-site and remotely
Coordinate with internal teams to ensure smooth implementation and system operations
Prepare work reports and technical documentation for installations and support activities
Work shift schedules and undertake official travel as required by projects
About you
Minimum education: SMK TKJ / RPL / Teknik Informatika or related field
1–2 years of experience as IT Support / Technical Support
Proficient in Windows & Linux operating systems, basic LAN/WAN networking, and IT device installation and troubleshooting
Good communication skills, responsive, and able to interact with internal users and clients
Willing to work in the field, shift work, and official travel
Detail-oriented, responsible, proactive, and able to work independently and in teams