Technical Support Engineer - Remote from Europe Data-Driven
Jobtailor is looking for a technically proficient customer support engineer to resolve complex issues, automate with APIs, and collaborate across teams to improve systems. You will work with SQL, Python, and TypeScript to build lightweight tools and ensure swift resolution for customers in Europe, with coverage outside standard US business hours.
You’ll operate autonomously, triage escalations, and become a deep expert on the Orb platform and billing landscape, contributing to playbooks and