Technical Support Engineer | Sofia, Bulgaria

Your Mission:

• Administering Google Workspaces and Atlassian (Jira/Confluence) in terms of account management;

• Managing accounts in our business systems;

• Organizing workplaces for new employees (preparing equipment), accounting;

• Receiving/issuing equipment;

• Conducting inventories;

• Interacting with office managers for technical support of offices;

• Supporting employees in the context of IT;

• Diagnosing and troubleshooting equipment malfunctions.

Your Unique Contribution:

• Understanding of basic OS principles;

• Knowledge of Windows operating systems;

• Linux, MacOS at a confident user level;

• Basic understanding of how computer networks work;

• Confident spoken and written English is a must (we will check :));

• Experience with Atlassian products: Jira, Confluence.

Will be a Plus:

• Experience in administering Linux-based systems;

• Experience in administering Windows-based systems;

• Knowledge of the TCP/IP stack, understanding of the principles of network services: DNS/DHCP, SMTP/POP3/IMAP, HTTP/S, FTP.

What’s in It for You:

• A dedicated team of industry professionals who foster a friendly culture and a success-oriented mindset.

• Office in Sofia.

• Technical equipment provided.

• Employee development plans.

• Medical insurance & paid sick leaves.

• Compensation for professional education.

• English classes.

• Sports allowance.

• Educational support from our L&D team: internal and external trainings and conferences.

• Referral program.

• Corporate parties and team building events.

Excited about the opportunity? If you're ready for a career that will challenge and energize you, let’s chat!