Technical Support Engineer - Solaris SPARC / Linux / Unix
Key Responsibilities
• Administer Solaris SPARC, Linux and Unix environments, including LDOMs, Zones and clustering.
• Perform operating-system installation, upgrades, monthly UAT/production patching, hardening and lifecycle management.
• Monitor servers and alerts, conduct health checks, troubleshoot incidents and complete timely remediation, including 24x7 escalation support.
• Manage operating-system identities and access, secure file transfers, server housekeeping and technical documentation.
• Support enterprise backup, restore, storage cloning and migration activities across IBM, SPARC and related platforms.
• Participate in DR/BCP exercises, recovery testing, vulnerability remediation, audits and regulatory evidence preparation.
About you
· Bachelor's degree or diploma in Computer Science, Information Technology, Engineering, or equivalent practical experience.
• Minimum 5 years of enterprise infrastructure operations experience, with strong hands-on Linux/Unix administration and production exposure to Solaris SPARC.
• Experience in patching, hardening, shell scripting/automation, virtualisation, monitoring, identity administration, server hardware, SAN/NAS storage, backup/restore and DR/BCP.
• Working knowledge of incident, problem and change management, vendor case management, audit support and BNM RMiT-aligned technology controls.
• Strong written and spoken English, with working proficiency in Bahasa Malaysia; able to support after-hours activities and 24x7 escalation when required.