Technical Support Hungarian (Sofia, office)

We're looking for a tech-savvy individual to join our growing team providing exceptional support to our corporate clients for various software products.

• Troubleshoot technical issues through phone calls, online ticketing systems, and remote access tools.
• Analyze problems and prioritize cases based on client needs.
• Deliver solutions following established procedures.
• Focus on client satisfaction and maintain positive relationships.
• Collaborate with colleagues for comprehensive support.

You're a great fit if you:

• Have strong Hungarian (C1/C1-) and English (B2) language skills.
• Possess prior technical experience or relevant education in software or similar fields.
• Excel at communication and understanding client needs.
• Can explain complex information clearly.
• Are eager to learn about different software products.
• Welcome new challenges.

We offer:

• Full-time technical support role with a rotating schedule (Monday-Friday, 9:00 AM - 5:30 PM, 9:30 AM - 6:00 PM, 10:00 AM - 6:30 PM, or 10:30 AM - 7:00 PM).
• Comprehensive training program: 2 months in-office followed by a 70% home office, 30% office split.
• Location: Sofia
• Competitive salary of 3000 BGN gross + bonuses.
• Joining deadline: August 5th, 2024.

Join our growing team and make a difference!