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Alliance Cebu

Technical Support Intern

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Qualifications
  • Currently pursuing a degree in Information Technology, Computer Science, Information Systems, or a related field.
  • Basic understanding of software applications, system installations, and troubleshooting processes.
  • Good problem-solving and analytical abilities.
  • Strong communication and interpersonal skills.
  • Willingness to learn and work in a fast-paced environment.
  • Willing to complete a minimum of 480 internship hours.
  • Available to work onsite at Cebu Business Park, Cebu City.
Responsibilities
  • Assist in troubleshooting and resolving software-related issues.
  • Provide technical support and assistance to clients and end users.
  • Support product demonstrations and presentations for prospective clients.
  • Assist in the installation, configuration, and setup of software systems.
  • Help educate and guide users on the proper use of systems and applications.
  • Document technical issues, resolutions, and user feedback.
  • Perform other duties and projects as assigned by the Technical Support Team.
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