Technical Support Intern

• Familiarize with Alarm, Access control & Video intercom, SaaS product, and assist in completing new product testing tasks.
• Assist technical engineers in project testing, setup, and demonstration, and write test reports.
• Assist customers in resolving technical issues with products, including hardware and software installation, debugging, and troubleshooting.
• Assist in writing and organizing internal materials (translation, technical documents, solution specifications, etc.).

• WO/HBO Bachelor’s or Master’s student. No limitation on majors, but engineer related background has priority.
• Fluent in English and Chinese, especially writing and speaking.
• Full time intern is preferred.

• Bright and spacious offices in Hoofddorp (shuttle bus from Hoofddorp train station to the office provided).
• International working environment.
• A fast-growing and dynamic team.
• Internship allowance and travel allowance.
• Potential for future career opportunities within the organization.