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Sonicboom Solutions

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TECHNICAL SUPPORT (INTERNSHIP)

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Salary: RM 800 per month

Job Description

- Ensure timely and accurate delivery of technology products and services.
- Manage multiple areas of technology and multiple departments.
- Preparation and management of operating and capital budgets.
- Manage internal/external application upgrades.
- Manage external vendor’s relationships and services.
- Complete all assigned tasks within given time frame, task includes on-site and off-site mechanical and electrical & Software/Hardware work. Especially during critical time, e.g. deployment period, able to work and response even after Service Operation hours and/or weekend and public holiday whenever required.
- Must be fast responding to support and attending to the case after call, email or instruction received.
- Working closely with either internal technical/software team or external clients/user for tackling of support task reported in order to get the problem solved.
- To ensure all related operations activities are performed in compliance with company standards, processes, regulations and procedures.
- Any other duties as and when deemed necessary.
- Travelling requires
- Have own car/bike

*Period of internship (4-6 Month)

Job Type: Internship


Schedule:
- Day shift
- Rotational shift

License/Certification:
- vehicle license (Required)


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