Technical Support IT Specialist
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Summary
Provides 100% onsite technical support for the DC District Department of Transportation (DDOT) in Washington, DC — handling front-line end-user assistance, incident resolution, service request fulfillment, advanced troubleshooting, and system configuration for enterprise technologies.
About This Role The DC District Department of Transportation (DDOT) is seeking an IT Specialist to provide comprehensive technical support to end users, from front-line assistance to advanced troubleshooting and system configuration. You will ensure reliable IT operations by resolving incidents, fulfilling service requests, and supporting enterprise technologies. This is a 100% onsite role in Washington, DC.