TECHNICAL SUPPORT L3

Salary: ₱25,000 – ₱30,000 per month

Job Summary: Hiring Level 3 Technical Support Engineer! Direct hiring with full gov benefits, HMO, and shifting allowances. Apply today!

Job Details: We are hiring an L3 Technical Support Engineer to resolve advanced technical escalations, troubleshoot complex application bugs, and handle critical system issues.

• POSITION: Level 3 Technical Support Engineer

• WORK SETUP: Hybrid / On-site

JOB RESPONSIBILITIES:

• Analyze and resolve complex technical tickets escalated from L1/L2 support tiers

• Troubleshoot enterprise application failures, network glitches, and OS-level system errors

• Create technical solutions, patch scripts, and knowledge base documentation for recurrent issues

• Collaborate with software developers and system architects to isolate technical bugs

QUALIFICATIONS:

• Degree in IT, Computer Science, or related technical field

• At least 3–5 years experience in advanced technical support or systems engineering

• Deep technical diagnostic capabilities and script writing exposure

• Strong familiarity with database queries, logs analysis, and network protocols

BENEFITS:

• Competitive Salary Package

• Mandatory PH Statutory Benefits (SSS, PhilHealth, Pag-IBIG)

• 13th Month Pay

• HMO / Medical Insurance Coverage

• Paid Vacation & Sick Leaves

• Night Differential Pay & Overtime Pay

HOW TO APPLY: Please submit your updated CV/Resume to iestudillo@absi.ph along with your answers to the screening questions below:

1. Saang lungsod ka nakatira ngayon?

2. Ilang taon ang karanasan mo sa L3 technical support o application troubleshooting?

3. Marunong ka ba mag-analyze ng system logs at mag-write ng basic scripts?

4. Expected Salary:

5. Notice Period / Availability:

Send your complete CV and answers to iestudillo@absi.ph with the subject line: L3 Support Application - [Your Full Name]