Technical Support Manager

1)ProjectManagement:a)Assist Technical Manager in reviewing, auditing and finalizing
Tenders and Jobs contracts and documents.

b)Receive, review and audit weekly Technical Reports and take
action accordingly. Prepare Technical Reports while onsite to provide
management with a clear view on progress and SOPsadequacy.

c)Ensure the Technical Team (Installation and Commissioning)
adheres to customers and the company's standard operating procedures while executing
installation, commissioning projects and relatedactivities.

d)Monitor progress and quality of work on site and coordinate with
Site and Technical Managers in developing work plans for Installations and
CommissioningTeams.

e)Address technical issues onsite promptly upon being highlighted
either internally or by Customer team.

f)Visit project sites
regularly to inspect and evaluate usage and adequacy of standard operating
procedures. Audit, provide feedback and report on SOPs being maintained to
ensure the installation and commissioning projects are in compliance with
customers and the company'sstandards.

g)Investigate accidents and complaints to determine breach of
operating procedures if any and ensure no repeats of issuesidentified.

h)Ensure that all projects, jobs and tenders are up-to-date from
progress reports and budgets. Communicate and discuss progress with site
managers, Technical Managers and OperationsDepartment.

i)Support Technical Manager
in planning and resource management for new projects through thefollowing:

·Identify project plan with
clear definition of the different phases of work and activity scheduling.

·Identify the types of
resources and expertise that areneeded.

·Understand the availability
and optimum utilization of Technical Team members.

·Distinguish the potential
for developing Engineers/Technicians for newuses.

·Identify the time required
to ensure that Engineers/Technicians are available when needed.

·Reorganize resources if
work need to be accelerated, or if job iscompleted.

a)Liaise with technical staff
and internal colleagues to meet the customerneeds.

b)Support Technical Manager in arranging and participating in
internal and external clientdebriefs.

a)Ensure all activities
regarding training, employee assessment & developmentand business development are achieved
within the budget set for theactivity.

a)Develop testing and
technical evaluationprocedures

b)Support HR with recruitment
and conducting orientationsessions

1)Mechanical/Electrical Engineerbackground.

2)At least 7 plus years in beverageindustry.

3)Need to have experience in beverage lineinstallation.

4)Currently be in an asst manager/supervisor or a managerposition.