Technical Support Officer
Posted Updated
Location: Brisbane City, QLD Type: Contract Job 18806 About the role Join a busy ICT Operations team as a Technical Support Officer (AO4) and become the first point of contact for users across a range of ICT services. You’ll provide hands-on technical support, resolve issues, triage incidents and ensure requests meet agreed service levels. Key Responsibilities Provide first-line service desk and desktop support across hardware, software and telecommunications. Triage, prioritise and escalate in…