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Technical Support

Open 30d

Job Description:

  • Provide Level 1 field support and Remote support for servers (SR650 V3).
  • Ensure proper installation, replacement, and handling of approved Lenovo FRUs/CRUs.
  • Maintain documentation and ensure proper part return per Lenovo standards.
  • Basic hardware diagnostics (visual inspection, POST behavior, indicator LEDs).
  • Replacement of approved CRUs/FRUs per Lenovo Field Replacement procedures (c/o Lenovo)
  • Basic physical installation and removal of hardware components (c/o Lenovo)
  • Follow Lenovo hardware manuals and ESD procedures.
  • Ticket updates and service documentation.

Requirements

Qualifications:

  • Bachelor's degree in Information Technology.
  • Communication: Strong ability to communicate complex technical information clearly to both technical and non technical stakeholders.
  • Experience with Lenovo ThinkSystem SR650 V3 servers
  • Schedule: 8x5 Support
  • Fully Onsite (San Miguel, Manila)

What this application asks

workable

First name, Last name, Email, Headline, Phone, Address, Photo, Education, Experience, Summary, Resume, Cover letter

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