Technical Support Services Manager

Job Title: Technical Support Services Manager Location(s): Leeds Role Objective The Technical Support Services Manager is responsible for the overall day to a day running of the Team, their productivity and motivation. Accountable for the achievement of the Team KPIs including SLA performance, Incident & Quality Management Frameworks Support and develop the Team in order to drive a high level of productivity in the day to day operations, embedding a high performing team behaviours and delivery …