Technical Support Specialist

<h3>Here’s the Difference You’ll Make</h3><p class="isSelectedEnd">Lead the LBE maintenance team in keeping equipment safe, reliable, and operational by driving preventive and corrective maintenance, resolving breakdowns, optimizing resources, and minimizing equipment downtime.</p><h3>What You’ll Do</h3><p class="isSelectedEnd"><span style="font-weight:bolder;">Equipment Maintenance & Troubleshooting</span></p><ul><li>Perform and lead hydraulic, mechanical, electrical, and electromechanical repairs and preventive maintenance.</li><li>Diagnose and troubleshoot diesel engines, hydraulic systems, transmissions, and other equipment issues.</li><li>Maintain LBE equipment in optimum operating condition to minimize downtime.</li><li>Identify required parts, tools, and diagnostic equipment for repairs and maintenance.</li><li>Inspect equipment condition and recommend replacement of worn, damaged, or defective components.</li></ul><p class="isSelectedEnd"><span style="font-weight:bolder;">Equipment Overhauling & Parts Reconditioning</span></p><ul><li>Lead equipment overhauling activities, including inspection, disassembly, repair, reconditioning, and reassembly.</li><li>Recondition parts and assemblies to support spare-parts availability and reduce equipment downtime.</li></ul><p class="isSelectedEnd"><span style="font-weight:bolder;">Team Leadership & Collaboration</span></p><ul><li>Supervise and provide hands-on technical guidance to mechanical technicians and electricians.</li><li>Train and mentor technicians through the buddy-system approach.</li><li>Collaborate with LBE operators and technicians to diagnose and resolve equipment issues.</li><li>Promote a clean, organized, and safe work environment in compliance with established safety standards.</li></ul><p class="isSelectedEnd"><span style="font-weight:bolder;">Vendor & Service Provider Management</span></p><ul><li>Assist vendors and service providers during equipment repair, maintenance, inspection, and troubleshooting.</li><li>Review and validate vendor assessments to ensure recommended parts, repairs, and services are technically necessary and appropriate.</li></ul><h3>You're a good fit if...</h3><ul><li>Bachelor’s Degree in Mechanical Engineering or any related course.</li><li>At least <span style="font-weight:bolder;">5 years of experience in equipment repair and maintenance</span>, with at least <span style="font-weight:bolder;">1 year of LBE experience</span>.</li><li>Strong knowledge of preventive and corrective maintenance, mechanical/electrical troubleshooting, root-cause analysis, and maintenance planning.</li><li>Technical expertise in diesel engine diagnostics and repair, transmission systems, preventive maintenance inspections, diagnostic tools, spare-parts management, and equipment reliability.</li><li>Ability to diagnose and resolve complex equipment issues and identify defective, worn, or damaged components.</li><li>Ability to work effectively under pressure while minimizing equipment downtime.</li><li>Valid driver’s license.</li><li><span style="font-weight:bolder;">NC II certification is an advantage.</span></li></ul>