Technical Support Specialist in Data Centre

Become a Technical Support Specialist at Teranet to aid in efficient Data Centre operations. This fixed-term position emphasizes technical troubleshooting and system management across multiple locations. In this vital role within Teranet's Operations Services Team, you will oversee level 1 technical support for Data Centre systems. Your responsibilities will include managing site service activities, ensuring security compliance, and conducting system checks. You will also handle server installations and incident management within a 24/7 support framework. Key Responsibilities: • Monitor site technicians and customer systems effectively • Ensure compliance with Data Centre regulations • Oversee server racking and basic administration • Conduct regular inspections and escalate issues • Manage operational tasks via ServiceNow Requirements: • 1-3 years experience in IT operations • University degree or equivalent in computing • Knowledge of Azure, VMware, and service management tools • Excellent communication and documentation skills • Proactive and results-oriented mindset Support Teranet’s mission by leveraging your technical skills in this rewarding Infrastructure Support Specialist role.