Technical Support Specialist

We are seeking for Technical Support Specialists to join our team. As a Technical Support Specialist, you will be an integral part of team dedicated to ensuring that our customers receive outstanding support for our comprehensive range of products and services.

Responsibilities:

• Customer Satisfaction will be of top priority

• Oversee the installation of operating systems, network systems, software, and hardware

• Respond to customer queries regarding all type of technical issues in a timely, friendly and professional manner

• Investigate and isolate hardware and software problems

• Interface with customers and peers to collect information needed to troubleshoot and resolve problems

Qualifications:

• Previous experience in computer engineering, computer architecture, IT networking or other related fields is an advantage

• Fundamental knowledge of networking, hardware, and software

• Strong troubleshooting and critical thinking skills

• Ability to prioritize and multi-task

• Deadline and detail-oriented

• Fresh Graduates are welcome to apply