Technical Support Specialist

Salary: £30,000 - 35,000 per year Requirements: 1–3 years of experience in a customer-facing support, technical support or service-desk role Experience providing support by telephone and email for software, SaaS, hardware or another technical product A methodical approach to investigating and troubleshooting issues Excellent written and verbal communication skills, including the ability to explain technical information clearly to non-technical users Strong organisational skills, attention to de…