Technical Support Specialist

Vaco Technology is currently recruiting for a Tier 2 Help Desk Specialist for a full-time role located on the north side of Indianapolis. This is a 100% on-site role, Monday–Friday, 9am–6pm. The team supports multiple locations, users, applications, and hardware. Responsibilities Troubleshoot and resolve desktop, server, and network hardware/software issues Provide in-person, phone, email, and ticket-based support Escalate urgent issues as needed Stay current on system updates across servers, a…