Technical Support Tech I

Job: 3045290 Job Description: Technical Support Tech - Technical Support Tech I Location: Austin, Texas (Onsite) Role Overview This position is for a Help Desk Technician responsible for providing end-user support through phone and web portal requests. The role involves troubleshooting technical issues, working with various departments, and ensuring timely resolution of support tickets. Key Responsibilities Troubleshoots Point of Sale (POS) systems solutions at a Level 1 technical support level…