Technical Support Technician – CCTV & Networking
Description
Salary: £28,000 - 30,000 per year
Requirements:- Good understanding of networking, including IP addresses, DHCP, routers, WiFi, Ethernet and PoE
- Strong troubleshooting skills and a logical approach to solving problems
- Confidence working with electronic equipment, using tools and carrying out basic repairs
- Excellent communication skills and a friendly, helpful attitude
- Ability to work independently, stay organised and take ownership of problems
- Technical support experience: 1 year required
- Driving licence and reliable transport to our rural office near Sittingbourne required
- Ability to work from our office during weekday shifts
- Experience in IT support, electronics, CCTV, telecommunications or a similar technical field is beneficial; candidates from different backgrounds are welcome
- Help customers remotely set up, configure and troubleshoot 4G and WiFi security cameras via telephone, email and support tickets
- Diagnose connectivity, networking and camera issues, and help customers configure camera app settings and features
- Receive, inspect and repair faulty cameras, including dismantling equipment, replacing circuit boards and testing repairs
- Test, prepare and refurbish camera equipment and stock
- Manage SIM card activations, subscriptions and other technical administration
- Participate in projects, improve processes and help develop new technical solutions
- Ethernet
- Support
- Security
- Network
More:
We are RuralView.uk, a growing independent UK business specialising in 4G and WiFi security cameras for farms, rural properties, businesses and remote locations. We are a small, ambitious team, and you will work closely with us and directly with our company director. The role offers variety, independence, training on our products and systems, professional development and the opportunity to contribute ideas as our business grows. It is office-based during weekday shifts at our rural farm location near Sittingbourne, with flexible working patterns available by discussion. The position is 35 hours per week, normally Monday to Friday, with preferred hours of 8:30am to 3:30pm and one later shift each week from 12:00pm to 7:00pm; shifts include a 20-minute paid break. Saturday morning work from home may also be available, with weekday hours adjusted accordingly. We offer a salary of £28,000 to £30,000 per year, flexible hours, additional leave at Christmas, casual dress, discounted or free food, free parking, and opportunities for progression.
last updated 43 week of 2026