Technical Support Technician
Salary: $2,800 – $3,800 per month
Salary Package: Basic up to $3800 [Experience Based]
Working Day: 5.5 work week | 9am-6pm
Work Location: Woodlands
Attractive remuneration and incentives
___________________________________________________________________________________
Responsibility:
Provide onsite and remote technical support for CCTV and security surveillance systems.
Install, configure, maintain and troubleshoot IP cameras, NVR/DVR and CCTV management software.
Troubleshoot IP networking, LAN, PoE switches, routers and network connectivity issues.
Diagnose CCTV issues including camera offline, video loss, recording and HDD/storage problems.
Support installation and troubleshooting of Access Control Systems, card readers and door controllers.
Perform system testing, preventive maintenance, firmware upgrades and system commissioning.
Conduct onsite fault diagnosis, equipment replacement, recabling and system upgrades.
Support servers, NAS, storage and backup systems.
Prepare service reports and document technical findings and corrective actions.
Liaise with customers, suppliers and internal teams to resolve technical issues.
Attend planned maintenance and emergency service calls when required.
Requirement:
Diploma/Degree in IT, Computer Science, Computer Engineering, Electronics, Electrical Engineering, Security Systems or related fields.
1–2 years of relevant experience in CCTV, security systems, IT support or networking preferred.
Good knowledge of IP networking, TCP/IP, LAN, IP addressing and PoE.
Familiar with IP cameras, NVR/DVR and CCTV/VMS systems.
Comfortable travelling between sites: Class 3 is an advantage
______________________________________________________________________________________
Seize This Opportunity !
Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!
Only shortlisted candidates will be contacted.
Ieran Bey
Registration No: R26159634
EA Licence no: 14C7121