Technical Support (Telecoms) - 2nd Line

Job Description We’re looking for a skilled and customer-focused 2nd Line Support Engineer to join our growing team. This role is key in handling technical issues escalated from 1st Line Support, resolving more complex problems and supporting both our clients and internal teams with expert advice and troubleshooting. Manage tickets escalated from 1st Line Support, ensuring timely and thorough resolution Troubleshoot and resolve moderately complex issues, including software configuration faults,…