Technical Writer (25)
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Summary
Brooklyn-based technical writer creating enterprise IT documentation: system architecture docs, BOMs, operational runbooks, and security/compliance materials. Requires 4+ years of technical writing in IT/infrastructure environments, networking knowledge, and tools like Visio, Confluence, and SharePoint.
Required Skills
A minimum of 4 years of experience with the following skill sets:
- Technical writing within enterprise IT or infrastructure environments
- Strong understanding of multi-environment architecture (DEV, QA, PROD).
- Proven experience preparing BOMs, system architecture documentation, and operational runbooks
- Solid knowledge of networking concepts (IP addressing, ports, protocols, firewalls)
- Experience with security accreditation and compliance documentation
- Familiarity with ITIL processes and enterprise governance frameworks
- Proficiency in MS Office, Visio (or similar diagramming tools), and documentation platforms (e.g., Confluence, SharePoint)
- Excellent analytical, stakeholder management, and communication skills