Technical Writer Consultant
Posted Updated
Summary
Consultant who designs, builds, and delivers enterprise training programs: creating course content and learning activities with authoring tools (Whatfix, DAP), testing SCORM content on LMS (Cornerstone), running Train-the-Trainer programs, and coordinating training plans with SMEs, leaders, and stakeholders. Based in Pune for ~8-13 years experienced candidates.
What You Will Do:
- Create engaging learning activities and compelling course content using DAP tool
- Work with the product owners, subject matter experts, Learning team to identify target audiences training needs
- Take ownership of and responsibility for the following deliverables: Training plan; Training materials; Training logistics; Training facilitation; Project status reporting
- Provide exercises and activities that enhance the learning process
- Build and test training collateral
- identify bottlenecks or skill gaps and implement effective solutions
Knowledge, Skills & Abilities
- Excellent English communication skills (written & verbal)
- Experience using content authoring tools (WhatFix, intercom)
- Experience with SCROM and testing on LMS (cornerstone)
- Experience using content authoring tools (Whatfix, PPT, word, video etc.)
- Minimum of 7-10 years experience in enterprise learning, development and communication
- Develop and manage the Train-the-Trainer Program
- Collaborate with SMEs to identify training needs for upcoming releases for the impacted roles
- Develop training project timelines and manage the deliverables
- Responsible for training materials creation and reviews and improve existing materials
- Provide regular updates to Freedom leaders and POs on upcoming and ongoing training
- Schedule trainers SMEs to support end user training schedule
- Collaborate with communications to develop and deploy training communications and invites
- Track and report on attendance, training completion, proficiency measures
- Drive resolution of all issues and questions related to training
- Serves as the primary training point of contact for stakeholders
- Take ownership of and responsibility for the following deliverables: Training plan; Training materials; Training logistics; Training facilitation; Project status reporting
- Liaise between SMEs, Leaders, LO and WhatFix Support Team
- Ability to identify bottlenecks or skill gaps and implement effective solutions
- Proficiency in managing multiple projects, timelines, and deliverables efficiently.
- Expertise in developing engaging and effective training materials and programs.
- Familiarity with various enablement tools and platforms used for training, content creation, and performance tracking.
If interested , kindly share your updated CV at vishal.khatri@jsmconsultant.com