Technical Writer
Summary
API Technical Writer at Copyright Clearance Center in Cluj-Napoca, authoring and maintaining developer-facing documentation — REST API reference guides, OpenAPI/Swagger specs, SDK docs, tutorials, and setup guides — while collaborating closely with engineering and product teams.
As part of the Technical Writing team that supports CCC products and services, the API Technical Writer is responsible for authoring, maintaining, and organizing developer-facing documentation, including RESTful API reference guides, OpenAPI/Swagger specs, SDK documentation, developer tutorials, user guides, and setup instructions. You will work closely with multiple cross-functional departments and engineering teams to understand the capabilities, architecture, and operations of our software platforms, creating documentation that supports both internal teams and external developer communities.
Compensation range: 150,000 - 190,000 RON Annually (gross)
Other compensation: Performance bonus eligible
The actual salary offer to the successful candidate will be based on job-related education, training, licensure, certifications, related experience and other related factors.
What you will be doing
- Authoring, organizing, and maintaining detailed developer documentation, including endpoint specifications, request/response payloads, authentication mechanisms, error codes, quickstarts, and integration guides.
- Gaining proficiency in CCC’s product and platform suite to understand how applications and APIs work, how they integrate, and how they are deployed in the market to serve customers.
- Interacting with product managers, software engineers, solution architects, and business analysts to gather current-state information about API components, endpoints, and data models.
- Collaborating with engineering and platform subject matter experts (SME) to ensure technical accuracy and completeness across all developer deliverables.
- Creating information deliverables based on Design Documents, OpenAPI/Swagger specifications, and Sprint discussions to support platform releases, updating existing artifacts as features evolve.
- Incorporating technical and content-related feedback from product teams, Platform Operations, Client Engagement, and Customer Support into developer documentation and troubleshooting resources.
- Publishing, structuring, and maintaining clear, accessible content on central documentation hubs.
- May be accountable for other technical writing results and activities as assigned.
Requirements
- Prefer Bachelor’s Degree or equivalent work experience
- Excellent command of the English language written and spoken
- Ability to travel to the United States for training
- Ability to have a flexible schedule to support CCC (Copyright Clearance Center) offices
- 1–2+ years of technical writing experience, with exposure to API or developer documentation required
- Technically savvy with strong awareness of API technologies (e.g., RESTful APIs, JSON/XML schemas)
- Familiarity with API testing and documentation tools (e.g., Postman, Swagger/OpenAPI, Markdown, Git) is highly preferred
- Experience using authoring tools preferred
- Strong attention to detail
A pioneer in voluntary collective licensing, CCC is a leading information solutions provider to organizations around the world. CCC works to advance copyright, accelerate knowledge, and power innovation. CCC helps organizations harness the power of data, AI, and machine learning to drive strategic decision-making, grow their businesses, and gain competitive advantage.
When you join CCC, you become part of a dynamic organization strengthened by our community. We care about our team members and clients. We strive to create advanced technology in a vibrant, innovative culture. CCC provides excellent benefits.
CCC is an Equal Opportunity, Individuals with Disabilities and Protected Veterans Affirmative Action Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and/or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and/or veteran status, and any other characteristic protected by applicable law.
If you need accommodation for any part of the employment process because of disability, please let a member of our HR Department know the nature of your request.