Technical Writer
Summary
Dark Wolf Solutions is hiring a Technical Writer in Tampa, FL (hybrid) to create and maintain enterprise IT documentation — user manuals, SOPs, white papers, executive briefings, and diagrams — in close collaboration with SMEs and stakeholders. Requires 4+ years of technical writing experience and proficiency with Microsoft Office, Visio, and Adobe Acrobat.
Dark Wolf is seeking a Technical Writer to support the development and sustainment of enterprise technology documentation, project plans, and operational procedures in support of customer mission success.
Under general direction, the successful candidate will prepare, maintain, and manage comprehensive systems, programming, and operations documentation—including user manuals, reference manuals, Standard Operating Procedures (SOPs), White Papers, and executive briefings. This role requires close coordination and ongoing liaison with Subject Matter Experts (SMEs), project managers, and key stakeholders to promptly gather research, synthesize complex technical concepts, and draft clear, concise deliverables for technical, non-technical, and executive-level audiences.
This position will call for hybrid support in Tampa, FL.
Key Responsibilities:
- Preparing and maintaining systems, programming, and operations documentation, procedures, and methods, including user manuals and reference manuals.
- Providing support for technical documentation management processes and coordinating special documentation services as required.
- Providing support and development services for the creation of plans, policies, and procedures associated with the project, program, and technology management processes.
- Maintaining liaison and ongoing relationships with Subject Matter Experts (SMEs) and relevant stakeholders.
- Communicating promptly and effectively to requests for response, research, and information; gathering answers through active collaboration with SMEs, teammates, management, and stakeholders.
- Developing executive-level briefings, White Papers, Standard Operating Procedures (SOPs), After Action Reports (AARs), Situation Reports (SITREPs), meeting minutes, and project plans.
- Creating visual process flows, architectural diagrams, and presentations using technology such as MS Visio and PowerPoint.
Required Qualifications:
- Bachelor’s degree in Computer Science, Mathematics, or equivalent technical degree; or in lieu of a degree, 3 years of equivalent industry experience.
- 4+ years of experience in technical writing and editing.
- Experience using the entire Microsoft Office Suite (2019 and newer) and Adobe Acrobat Professional.
- The ability to write clear and concise documents for technical, non-technical, and executive-level audiences.
- Excellent grammar, editing, and writing skills with a strong attention to detail.
- Experience writing executive-level briefings, White Papers, Standard Operating Procedures (SOPs), After Action Reports (AARs), Situation Reports (SITREPs), meeting minutes, and Plans.
- Ability to develop presentations using technology such as Visio, PowerPoint, etc.
- Outstanding interpersonal and customer service skills.
- Strong document development skills and the ability to work with Subject Matter Experts (SMEs), Stakeholders, and others.
This position is located in Tampa, FL. The estimated compensation range for these roles are $100,000.00 - $130,000.00 commensurate on experience and technical skill set.
We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories.
We are strictly looking for direct, full-time W2 employees. We do not engage with third-party staffing agencies, C2C, or 1099 independent contractors for this role.
In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire.
Skills
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Basics
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