Technical Writer
Summary
Technical writer supporting CISA's Office of the Chief of Staff in Arlington, VA: tracking executive tasks and congressional inquiries, gatekeeping incoming/outgoing packages, and drafting and editing memos, letters, and briefs. Day-to-day work centers on communications coordination, quality control, and audit logging across agency task-management systems.
We are seeking a Technical Writer to support the Cybersecurity and Infrastructure Security Agency (CISA) Office of the Chief of Staff (OCoS). This position is responsible for providing communications support that ensures alignment and coordination of internal and external stakeholder engagements with the agency's current mission, priorities, and strategic objectives. The Technical Writer will develop, edit, and maintain a variety of communications products, ensuring clear, consistent, and effective messaging across all audiences.
Job Responsibilities:
- Responsibilities and deliverables related to executive task management and coordination.
- Logging, assigning, tracking, and monitoring executive tasks, congressional inquiries, and internal programmatic action items using the agency’s official task management systems, to ensure thorough attention to each item.
- Overseeing action milestones and proactively following up with action officers for timely, high-quality submissions.
- Serving as the formal gatekeeper for incoming and outgoing packages, verifying that all required components, concurrences, and technical materials are complete prior to submission to senior leadership.
- Evaluating incoming correspondence to determine the most appropriate internal routing, based on departmental expertise and leadership priorities.
- Coordinating directly with program managers, component heads, and administrative staff to deconflict assignments and resolve writing or editing discrepancies before final sign-off.
- Drafting and finalizing executive correspondence packages, including memos, formal letters, and background briefs.
- Developing specialized response templates and desk guides outlining end-to-end task-tracking workflows.
- Preparing weekly audit logs to document edited or drafted materials and verifying quality control checks for finalized and closed actions.
- Exercise critical thinking when reviewing documentation and task updates to ensure every deliverable meets our high standards for accuracy and responsiveness.
The salary for this position is between $115,000 - $135,000.