Technical Writer

Summary:

Create technical documentation, ensuring accuracy of information.

MAIN DUTIES AND RESPONSIBILITIES

• Generate technical content for user guides, online user assistance, marketing white papers and service bulletins.

• Use various software applications for authoring, including DITA tools like Heretto and oXygen.

• Analyze the needs of the target audience.

• Study subjects (data, hardware, or software) and collaborate with subject matter experts to understand the product or procedure.

• Use interim hardware or software releases to gain technical experience and verify documentation.

• Edit, standardize, or revise material prepared by other writers or personnel.

• Prepare drafts of the publication for review with the project staff and/or customers.

COMMUNICATION

o Attend meetings including project kick-offs, milestone completion, weekly updates, among others.

o Solve problems with teammates and peers.

o Collaborate with team and cross-functional members

Requirements:

REQUIREMENTS

• BA/BS in English, Technical Communication, or a technical field such as Computer Science or other Engineering courses

• At least three years of technical writing, or editing experience

• Fluency in reading, writing, and speaking the English language

• Excellent verbal and written communication skills

• Proficiency with scripting languages

• Writing for a global audience

• DITA in a Content Component Management System

• Knowledge in Heretto/XTM/oXygen is a plus

• Can work well in a team

• Can work well with little or no supervision